1. Introduction & Acceptance of Terms
Welcome to ampm wallet. This Terms and Conditions document is a legally binding agreement between you as the user and the management ampm wallet that operates this online gaming platform. These terms govern the entire use of the website, mobile app, and all services provided by ampm wallet.
By registering an account, accessing the website, or using any services provided by ampm wallet, you automatically agree to be bound by all terms and conditions stated in this document, including our Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.
ampm wallet reserves the right to modify, add to, or amend these terms at any time without prior notice. It is your responsibility to review these terms periodically to ensure you remain informed of any changes that come into effect.
2. User Eligibility
To use the services of ampm wallet, you must meet all of the following eligibility criteria:
- Aged 18 years and above at the time of registration and throughout your use of the platform.
- Residing in a region or country that does not prohibit access to online gaming platforms.
- Capable of making independent and responsible financial decisions.
- Not currently listed on a voluntary or mandatory self-exclusion register from any gaming platform.
- Not acting as a representative or agent for any third party while using your account.
ampm wallet reserves the right to request identity verification (KYC) at any time to ensure user eligibility is met. Documents that may be required include an identity card, passport, or proof of address. This KYC process is an industry standard designed to protect all users on our platform.
3. Account Registration
Each user is only permitted to hold one account at ampm wallet. Multiple account registrations — whether under the same or different names — are strictly prohibited and may result in the suspension of all associated accounts along with the forfeiture of any balances or wins.
During registration, you are required to provide accurate, current, and complete information including your full name as on your ID, an active email address, a valid mobile number, and your correct date of birth. Information provided at registration must match your identity documents.
- Your account password must be kept secure and must not be shared with anyone.
- You are fully responsible for all activities that occur under your account.
- If you suspect your account has been accessed without authorization, contact our support team immediately.
- Ampm wallet will not be held liable for any losses arising from passwords that were shared or stolen due to the user's own negligence.
4. Deposit & Withdrawal
ampm wallet support a wide range of secure and legitimate payment methods including FPX, DuitNow, Touch 'n Go eWallet, Boost, local bank transfers, and selected cryptocurrencies. All deposits and withdrawals must be made through payment methods registered under your own name.
The bank account or digital wallet used for deposits must be registered under the same name as your account ampm wallet yours. Withdrawals to third-party accounts are not permitted and may result in transaction suspension and further investigation. This is a protective measure we take in the interest of all users' security.
- Minimum and maximum deposit limits vary depending on the selected payment method.
- Withdrawals will be processed within the specified timeframe depending on the method and amount requested.
- All withdrawals are subject to standard compliance checks before approval.
- Ampm wallet reserves the right to request additional supporting documents for withdrawals exceeding certain limits.
- Any attempt to process payments using illicit funds will be reported to the relevant authorities.
5. Bonus & Promotions
ampm wallet offer members a wide range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and special offers during festive seasons. Each bonus is subject to the specific terms and conditions stated alongside the respective offer.
- Wagering Requirement: All bonuses carry a minimum wagering requirement that must be met before any withdrawal from the bonus balance is permitted.
- Validity Period: Bonuses have an expiry date and must be used within the specified period. Unused bonuses will be automatically forfeited upon expiry.
- One Active Bonus at a Time: Only one active bonus is permitted at a time unless otherwise stated in the relevant promotion's terms.
- Fair Use: Bonuses may only be credited to one account per household, IP address, or shared device.
- Ampm wallet reserves the right to cancel or withdraw any bonus if there is suspicion of bonus abuse or fraud.
Please note that bonuses are additional benefits provided at our sole discretion ampm wallet. Our platform reserves the right to modify, suspend, or terminate any bonus or promotional program at any time without prior notice.
6. Game Rules
All games offered at ampm wallet use a Random Number Generator (RNG) system that has been tested and certified by recognised independent bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party, including ampm wallet itself.
- The outcome of completed games is final and cannot be disputed unless there is clear evidence of a verified technical error.
- In the event of a technical disruption during gameplay, ampm wallet reserves the right to void the affected round and return the wager to the player.
- Players are responsible for ensuring their internet connection is stable while playing. ampm wallet is not liable for any losses resulting from connection disruptions on the user's end.
- The Return to Player (RTP) rate for each game is available to all registered members as a responsible gaming reference.
7. Prohibited Conduct
User ampm wallet is strictly prohibited from engaging in any of the following activities. Violation of any of the items below may result in permanent account suspension or closure without any refund:
- Using automated software, bots, or scripts to play or interact with the platform.
- Colluding with other players to manipulate game outcomes or unfairly exploit bonuses.
- Uploading or sharing unlawful, offensive, or threatening content on the platform.
- Attempting to hack, disrupt, or compromise the systems or infrastructure of ampm wallet.
- Using illegally obtained funds for deposits or attempting to use the platform for money laundering purposes.
- Making false claims or submitting fraudulent documents during the KYC process or bonus claims.
8. Privacy & Data Protection
ampm wallet take our responsibility to protect your personal information seriously. All data collected from users is processed and stored in accordance with our Privacy Policy, which complies with applicable data protection laws.
By registering and using the ampm wallet platform, you grant us permission to process your personal data for identity verification, payment processing, service communication, and platform improvement purposes. We will not sell or share your personal data with third parties without your consent, except as required by law.
For more information on how we collect, use, and protect your personal data, please refer to Privacy Policy our complete one.
9. Limitation of Liability
ampm wallet provide this platform on an "as is" basis and make no guarantee that the service will always be free from interruptions or technical errors. To the extent permitted by law, ampm wallet shall not be liable for:
- Direct or indirect financial losses arising from the use of, or inability to use, the platform.
- Losses caused by technical disruptions, system maintenance, or factors beyond the control of ampm wallet.
- Any action or failure by third parties including payment providers and game providers.
- Damages arising from unauthorised access resulting from the user's negligence in safeguarding their login credentials.
This limitation of liability does not reduce users' rights under applicable Malaysian consumer law.
10. Amendment of Terms
ampm wallet reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being published on this website. The "Updated" date at the top of this document will reflect the date of the latest amendment.
We will endeavour to notify users of significant changes via in-app notifications or email. However, it is your responsibility to review this page periodically. Continued use of the platform after any amendments constitutes acceptance of the updated terms.
11. Responsible Gaming
ampm wallet fully committed to a healthy and responsible gaming culture. We believe gaming should remain a source of entertainment, not a cause of stress or financial hardship.
Our platform provides a range of self-control tools accessible directly within your account:
- Daily/Weekly/Monthly Deposit Limits – Set the maximum amount you can deposit within a specified period.
- Loss Limits – Limit the maximum amount of losses you are willing to bear.
- Session Time Limits – Set a daily play time limit to maintain a healthy balance.
- Self-Break – Temporarily suspend your account whenever you feel you need a break.
- Self-Exclusion – An option to permanently exclude yourself from the platform.
If you or someone you know is experiencing issues related to gaming habits, we encourage you to seek professional help. Further information is available on the Responsible Gaming ours.
12. Contact Us
If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the platform ampm wallet overall, our support team is ready to assist you 24 hours a day, 7 days a week.
- Live Chat: Available directly on the ampm wallet mobile app and website.
- Support Email: [email protected]
- Response Time: We are committed to responding to all enquiries within 24 business hours.
For more general frequently asked questions, you may also refer to the FAQ our page containing answers to the most frequently received questions from users.